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Service Philosophy

"Let the Customer set the Expectation, and PCM will Exceed it!"

Yes, this is our service philosophy. No technology company can expect to perform without providing substantial and dependable service. At PCM Networking, service is our first priority. We guarantee a four-hour response time to any call at any time, 24 hours a day, seven days a week. We understand that the best technology can only perform if the client feels comfortable and secure in its utilization.

An open line of communication is essential to our job performance. Real-time reporting for each service call keeps communication lines open and assists in addressing our client’s immediate and future needs. PCM Networking’s expert internal and external support staff provides our clients with superior technology support as long as needed.

Our leadership in our field comes through having an understanding of the most up-to-date technology and delivering it with the best service based on innovation, integrity and excellence.




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